Name: Ordan Dispatch
Address: 45 Berwick Street, W1F 8SR London, United Kingdom
Telephone: +44 20 7193 4856

Who We Are

Ordan Dispatch is an independent editorial publication focused on everyday wellness practices. The publication is not affiliated with any commercial, governmental, or institutional body. This Privacy Policy applies to data collected through the website at ordan.info and through correspondence directed to the editorial team.

The data controller for personal data collected through this site is Ordan Dispatch, 45 Berwick Street, W1F 8SR London, United Kingdom. You may contact us at [email protected] with any questions relating to how your personal data is handled.

SECTION 01

What Data We Collect

We collect personal data only in the following circumstances:

Contact form submissions

When you submit the contact form on this site, we collect your name, email address, and the content of your message. This data is used solely to respond to your enquiry and is retained for no longer than twelve months from the date of submission, unless ongoing correspondence makes longer retention necessary.

Correspondence by email

When you write to us directly by email, we retain a record of your email address and the content of the exchange for the purpose of responding to and managing correspondence. Email records are reviewed annually and cleared where no ongoing matter warrants retention.

Analytics data

If analytics cookies are accepted, aggregated data about site usage — including pages visited, time on page, and geographic region — is collected. This data does not identify individual visitors. See the Cookie Policy for a full account of analytics data handling.

Server logs

Our hosting environment automatically records standard server log data, including IP address, browser type, referring page, and timestamp. This data is retained for up to 30 days for security and stability purposes and is not used for profiling or marketing.

SECTION 02

Legal Basis for Processing

We process personal data on the following legal bases under the UK GDPR:

Consent — for analytics and non-essential cookies, where you have given explicit consent through the cookie consent banner.
Legitimate interests — for server log data retained for security purposes and for retaining correspondence records where managing ongoing enquiries constitutes a legitimate interest.
Contractual necessity — not applicable. This publication does not sell products or services and holds no customer contracts.

SECTION 03

Data Sharing and Third Parties

We do not sell personal data. We do not share personal data with third parties for marketing purposes. Data may be shared in the following limited circumstances:

Hosting provider — our website is hosted on a third-party server. The hosting provider processes server log data in the normal course of operating the service. We hold a data processing arrangement with our hosting provider.
Analytics providers — where analytics cookies are accepted, anonymised aggregated data is shared with our analytics provider. No personally identifiable data is shared.
Legal obligation — we may disclose data where required to do so by law or in response to a valid request from a competent authority.

SECTION 04

Data Retention

We retain personal data only for as long as it is necessary for the purpose for which it was collected, as set out in the table below.

Data type	Retention period
Contact form submissions	12 months from submission
Email correspondence	12 months from last contact
Server logs	30 days
Analytics data	Up to 26 months (aggregated only)

SECTION 05

Your Rights

Under the UK GDPR, you have the following rights in relation to your personal data:

The right to be informed about how your data is used (this policy fulfils that obligation)
The right of access to personal data we hold about you
The right to rectification of inaccurate data
The right to erasure, where no overriding legal basis for continued retention exists
The right to restrict processing in certain circumstances
The right to data portability in a structured, machine-readable format
The right to object to processing where legitimate interests is relied upon
The right to withdraw consent at any time, where consent is the legal basis for processing

To exercise any of these rights, write to us at [email protected]. We will respond within one calendar month. If you are not satisfied with our response, you may lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.

Updates to This Policy

This Privacy Policy may be updated periodically to reflect changes in our data handling practices or applicable legislation. The "Last updated" date at the top of this page will be revised accordingly. Significant changes will also be noted in the editorial correspondence section of the site. We recommend reviewing this page periodically.